Thank you for visiting Prepaid.com. Our support team is available 24x7 to ensure that you have a positive experience.
If you placed an order through Prepaid.com, a specific phone number for payment support was included on the confirmation page and confirmation email of your transaction.
For general inquiries about Prepaid.com, or iIf you need site or product support, or have general questions, please send an email to custsvc@prepaid.com with the following information:
- The phone number you are recharging
- The Mobile Operator for the phone you are recharging (Telcel, Movistar, Iusacell or Unefon):
- The type of browser you are using
- The best way to reach you (email address or phone number)
We look forward to helping you stay connected with the people you care about.
We like to hear positive feedback too! Feel free to email us anytime and tell us what you think of the site and how it has helped you keep in touch with family and friends. Email us at custsvc@prepaid.com.
The Prepaid.com Team
For questions about equipment or service, contact your operator's Customer Support team directly: Telcel, Movistar, Iusacell or Unefon in Mexico.